Each merchandise item is made to order. Please review the item description, size information, color and any personalized text carefully before placing your order.
Damaged, defective or incorrect items
If your order arrives damaged, has a printing defect, or is not the item you ordered, contact us as soon as possible and within 30 days of delivery. Include your order number and clear photos of the item, the problem and the packaging. We will review the issue and arrange an appropriate replacement or refund for a confirmed defect or fulfillment error. Do not return the item unless we provide instructions.
Changes of mind and sizing
Because products are made specifically for each order, we do not accept returns or exchanges for a change of mind, an incorrectly selected size or color, or personalized text that was entered or approved incorrectly. This does not limit any rights you have under applicable law.
Cancellations and corrections
Contact us immediately if you need to cancel or change an order. We can help when the order has not yet entered production, but we cannot guarantee a change or cancellation once production begins. A request is not confirmed until we reply.
Refunds and return instructions
Approved refunds are issued to the original payment method. We will email you when a refund is issued; your bank or payment provider determines when it appears in your account. If we require a return for a confirmed defect or fulfillment error, we will provide return instructions and cover the approved return shipping cost. Please do not send unsolicited returns to the farm or to a production partner.
Joe Huber’s Farm Shop is operated by JOE HUBERS FAMILY FARM & RESTAURANT LLC.
2421 Engle Road
Starlight, Indiana 47106
United States
Phone: 812-923-5255
Merchandise questions: orders@joehubers.com.
For order questions, please include your order number and the name used at checkout. Contact us for instructions before sending any merchandise back.